How MyCareCoverage Works: A Smarter, Simpler Path to Patient Coverage

What if your hospital could identify, screen, and enroll uninsured patients into coverage — before they ever left the building?
That’s exactly what RevOne’s MyCareCoverage (MCC) platform does. It’s fast, patient-friendly, and built for how modern hospitals operate.

This article breaks down how MCC works — and why it’s become RevOne’s most powerful, results-driven tool for turning uncompensated care into covered revenue.

📱 Step 1: Identify Uninsured Patients — Early

It starts at the point of care. When hospital staff or RevOne partners flag a patient as uninsured or underinsured, MCC kicks into gear.

With just a few inputs — name, birthdate, mobile number — the system can begin guiding the patient through a secure digital screening process.

No apps. No logins. Just fast access from any device.

🧠 Step 2: Screen for Every Possible Option

The MCC Screening Engine instantly evaluates eligibility across:

  • State Medicaid programs (including QMB, SLMB, and QI)
  • ACA/Marketplace plans, including qualifying life events (QLEs)
  • Medicare options (Parts A–D, Duals, and Medigap)
  • Accident-based coverage (Auto, Worker’s Comp, Slip & Fall)
  • Financial assistance, including charity and payment plans

🧩 “MCC is a universal solution accessible by any device to help patients find and enroll in health coverage… whether it’s before, during, or after services are rendered.”
Page 2, RevOne MyCareCoverage Brochure

This wide-net approach means fewer missed opportunities and more revenue captured.

📂 Step 3: Collect Docs & Submit — Digitally

Once eligibility is confirmed, patients or their advocates can upload required documents right in the MCC portal. Documents are securely routed to your hospital’s financial assistance team — or to RevOne specialists — for fast processing.

No more chasing down paperwork, printing forms, or delaying coverage due to clerical bottlenecks.

🤝 Step 4: Enrollment with a Human Touch

If a patient needs help, RevOne’s team of bilingual patient advocates steps in — by phone, text, or email — to:

  • Walk patients through complex applications
  • Answer questions about Medicaid, Medicare, or ACA
  • Assist with financial assistance forms
  • Follow up on status and next steps

This hybrid model blends tech + empathy — one of the reasons hospitals see such high engagement and conversion rates.

💡 Step 5: Convert Uninsured Care into Covered Revenue

Once a patient is approved:

  • Hospital teams are updated within the MCC portal
  • Claims are billed to Medicaid, Medicare, ACA, or other appropriate payer
  • Patient balances are often eliminated (especially under QMB and Dual plans)

🏥 “Providers saw full Medicare and Medicaid payment with $0 patient responsibility. Coverage was secured quickly — helping patients get the care they needed without delay.”
Case Study, Perfiniti Medicare Enrollment

🔁 Step 6: Ongoing Outreach & Engagement

Patients who don’t complete enrollment on their own receive automated text/email nudges — and a real person follows up if needed. MCC’s built-in outreach engine keeps patients engaged without burdening your internal team.

And because the platform is cloud-based, teams can access real-time status updates from anywhere.

🔍 Why It Works

MyCareCoverage was designed with both patients and providers in mind.

✅ For Hospitals:

  • Reclaims revenue from patients who otherwise would’ve been written off
  • Reduces bad debt and uncompensated care
  • Saves time for staff by streamlining documentation
  • Improves compliance and enrollment accuracy

✅ For Patients:

  • Removes fear, confusion, and complexity
  • Connects them to coverage that fits their situation
  • Respects their time and dignity
  • Provides human support when it’s needed most

🚀 Up Next in the Series:

Stay tuned for Blog #3:
📚 “Real Patients. Real Impact: MyCareCoverage in Action”
We’ll share patient stories — including one who resumed cancer treatment after MCC got her covered — and the impact MCC had on both health outcomes and hospital revenue.

Ready to see MCC in action?
Let us show you how we help get every patient insured — and every dollar recovered.
👉 Schedule a demo